COUPSMART BLOG

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Posts Tagged ‘Traffic’

Promotions Can’t Stand on Their Own

September 2nd, 2015 4:09pm

With digital and social channels taking over marketing, the days of running successful, stand-alone promotions and coupons are rapidly disappearing. When consumers look at the promotions your brand runs, they’re also looking at everything else that your brand is doing across a multitude of traditional and digital channels. There is no void that promotions can exist in anymore – it’s all one big interconnected experience for consumers.

So what’s the key metric for promotions in this new environment? In a word, Traffic.

This can come from a variety of sources, but the most cost-efficient traffic comes from a brand’s own website(s), social pages and email lists. After all, it’s a lot cheaper to get a promotion in front of a consumer who’s already visiting your website, signed up for an email list or engaged with your social channels (or who even just has a friend who’s engaged with your social channels) than constantly purchasing digital or (especially) traditional media advertising.

It takes commitment to build up traffic from these sources, however, and it takes more than just offering coupons from time to time. Consumers now expect to have a variety of high quality content create for them by brands, content that is truly interesting and well-produced.

We always find the broad term “high-quality content” frustrating though. What does that really mean when applied to what consumers are looking for from your brand? Promotions themselves always rank high on the list, but that’s just the tip of the content iceberg. To make it easy, here are a few key areas for you and your agency to focus on (and you can find out more in this fantastic article on Social Media Strategies Summit).

  • Exclusive experiences for consumers on a particular channel
  • Getting new information on your products and brand activities first
  • Opportunities for customers to offer direct feedback on your products and services

Beyond all of this, our personal favorite option for high-quality content is also the easiest: reposting content from others that is relevant to your key customers and is timely. For example, if you are selling primarily to mothers of young, school-age children, occasional helpful articles on back-to-school items or tasks during the months of July and August would be a great choice. Just be sure that there is a credible tie-in between the articles that you repost and your brand, and ALWAYS be sure to properly credit the source of your content if you’re not providing a direct link to it.

Want to learn more about capturing psychographic and demographic information on your customers that can be used to create fantastic content? Request a demo of the CoupSmart platform with one of our team members.

Why Email Should Be a Part of Every Promotional Campaign

August 18th, 2015 3:35pm

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Here at CoupSmart, we love email even though we aren’t an Email Service Provider (ESP), we don’t act as an email marketing agency or anything like that. We just think it’s the perfect complement to every promotional campaign our clients run and here are the top three reasons why:

1. Cost Effective Traffic Driver

Simply put, it’s the cheapest way to drive traffic to your promotion. Most email solutions either charge a flat fee based upon the number of your subscribers or a cost per email, but at most you should be paying a few cents per email. It’s a bargain compared to your average CPC campaign, and doesn’t require much time to set up either.

2. The Right Audience

Not only is email cheaper than virtually any paid advertising option, if you’ve built your email list up correctly, you’re guaranteed to be getting your promotion in front of the people most likely to participate in it. If your promotion involves sharing or any additional requirements, those are also the people who are most likely to go through those additional steps, further ensuring the success of your promotion.

3. Unparalleled Targeting

With the right ESP, you can also serve up the right customized content and promotions to the right consumer at the right time. One of our favorite scenarios is rather simple – redemption reminders. With the right combination of tools, you can track which consumers have claimed one of your promotions and which have actually redeemed. A set period of time before the promotion expires, simply send an email reminder to each consumer who hasn’t yet redeemed their promotion.

That said, it is important to have a large enough email list to drive a meaningful amount of traffic to your promotion. There are various ways to expand your email database that your ESP can provide, and all of our apps also provide opted-in emails that can be immediately added to your list. Want to learn more? Request a demo with one of our team members now.